![]() In this case, check and install any available Windows Updates and WMR Updates on your PC. You may get this error if there’s a pending update that can block the Mixed Reality Software download. Read: How to configure Mixed Reality settings in Windows We couldn’t download the Mixed Reality software or Hang tight while we do some downloading In this case, you must contact your organization’s IT department or system administrator to enable Windows Mixed Reality in offline environments and WSUS, as detailed in this Microsoft documentation. If you receive this message, then it’s likely you’re on an Enterprise-managed network and your organization is using Windows Server Update Services (WSUS), which with other policies, might be blocking the download. Before we can set up Windows Mixed Reality, your administrator will need to enable it for your organization Your PC may be able to run an immersive headset but may experience performance issues and not be able to run certain applications. You’re nearly there-this PC doesn’t meet the minimum requirements needed to run Windows Mixed RealityĪs the message indicates, your PC doesn’t meet the minimum requirements needed for the best experience in Windows Mixed Reality. Read: Windows Mixed Reality headset shows Black Screenīelow are specific error messages and the solutions that apply in case you see them. However, if WMR still doesn’t install correctly, you can reinstall the update. However, sometimes removing the most recent update can help determine the source of the problem. It is not recommended that PC users remove any installed updates, especially security updates that keep your PC safe. If the issue started after installing a Cumulative Update, then you can uninstall the update or perform System Restore. In that case, you can uninstall the Feature Update and then reinstall the update and see if that works for you instead of just rolling back to the previous Windows version/build. Suppose the issue started after you recently installed a Feature Update on your PC. IV] Reinstall Feature Update (if applicable) Once the command executes, run Windows Update.Next, open Command Prompt in admin mode and run the command below: dism /online /remove-capability /capabilityname:~~~~0.0.1.0. ![]() Disconnect your HMD (For example, you can unplug the power on the breakout box of the HP Reverb G2).Read: Mixed Reality headset & motion controller driver & software downloads III] Disconnect and Reconnect your HMD In the case whereby you have the latest driver update from the manufacturer and Windows Mixed Reality setup says Your graphics card doesn’t meet the requirements and you know the hardware does, then make sure your headset is plugged into the correct card, assuming you have multiple GPUs installed on your system. If you tick the box for system compatibility, the next step you should take is to check Windows Update (including Optional Updates) and, depending on your PC manufacturer, use their special driver download software (for example, the bundled HP Support Assistant) to install any available driver updates. II] Check for Windows Mixed Reality updates Although you can disable Hardware Requirement Checks for the Mixed Reality Portal app on your system. The specs and capabilities of your PC as outlined in this guide will determine what experiences you’re capable of running Windows Mixed Reality which supports various headsets across a diverse set of PC hardware configurations. General Troubleshooting to fix Mixed Reality errorsīefore you proceed with the specific Windows Mixed Reality installation errors (with fixes) below, you need to complete the following pre-check task or troubleshooting and see after each see if your issue is resolved. If you are encountering Windows Mixed Reality installation errors after you install a Feature Update on your Windows 10 PC, or after you upgraded from Windows 10 to Windows 11, then depending on the error message you get, see the sections below for solutions that apply specifically to each instance of the installation error. This post provides the most suitable solution affected PC users can apply to resolve the issue on their devices.įix Windows Mixed Reality installation errors Likewise, some Windows 11 PC users have reported the same issue after upgrading from Windows 10. Some Windows 10 users have reported Windows Mixed Reality installation errors after installing a Feature Update on their device.
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